Customer trust is the priority for all businesses. Whether in critical sectors like finance, cybersecurity, and healthcare or in any other form of business. Customers expect zero compromises when their data is at stake. Transparency of data policies, complex security measures and effective handling of customer trust becomes essential to reputation management and credibility building.
‘My First Job in PR’. A conversation with Prema Sagar. It will not be an exaggeration to say that Sagar is one of the chief architects of the modern PR industry in India with Genesis PR. She has not only built up a phenomenal brand, but Genesis BCW has been the starting point for many senior PR professionals who
Lavang Khare, Senior Vice President, Adfactors PR, believes that women take increased responsibility and are better-placed to cope with distressing situations as compared to men. The relevance of public relations has been growing exponentially, especially in the pandemic. The industry has not enjoyed greater stardom as it does in the present. Amidst all this, Lavang
by Aman Gupta Source: Exchange4media It was only last month that we woke up to full, front-page ads screaming at us saying: WhatsApp respects and protects your privacy Now, I’ve spent over two decades of my life as a communications professional and waking up to this “trust us” ad staring at me from every mainline I picked up,
by Atul Ahluwalia Source: Exchange4media India, like most of the world, faced the worst of the COVID-19 over 2020 and is now one of the few nations exhibiting a rapid recovery and emergence from this debilitating period of crisis and disruption. With our economy facing global headwinds as early as by the end of 2019, the pandemic deepened